IF THIS IS AN EMERGENCY SERVICE ISSUE PLEASE CALL +1(800)240-1717 TO SPEAK WITH A REPRESENTATIVE OR ON CALL AFTER HOURS TECHNICIAN!
ALL EMAILS AND NORMAL SERVICE REQUESTS ARE HANDLED DURING NOMRAL BUSINESS HOURS
Click on the picture below for the type Keypad you have to download a PDF of the User Manual
How to Check Troubles from Your Keypad – Most DSC Systems
The info below is refrenced on page 8 of the DSC Power Series User Manual
To view system troubles, press:
[*][2]
- Service Required (press [1] for more information, numbers then display info listed below)
1. Low Battery (main battery in panel)
2. Bell Circuit
3. System Trouble
4. System Tamper
5. Module Supervision
6. RF Jam Detected
7. PC5204 Low Battery
8. PC5204 AC Failure - AC Failure
⦁ AC power is not present at the panel (the system is operating on stand-by battery power. - Telephone Line Trouble
⦁ The panel does not detect an active telephone line. - Failure to Communicate
⦁ The system attempted to communicate with the monitoring station but failed. - Zone Fault (press [5] for more information)
⦁ The system is experiencing difficulties with one or more sensors or zones.
⦁ Press [5] for the keypad to display which zone is experiencing the fault. - Zone Tamper (press [6] for more information)
⦁ The system has detected a tamper on one or more sensors on the system.
⦁ Press [6] for the keypad to display which zone is tampered. - Device Low Battery (press [7] for more information)
⦁ A wireless device has a low battery.
⦁ Press [7] for the keypad to display which zone has a low battery. - Loss of System Time
⦁ If complete power was lost (AC and battery), the time and date will need to be re- programmed.
To program the time, press
[*] [6] [Master Code] [HH:MM] [MM:DD:YY] (Time is 24Hr format)